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Options for updates
- If logged in at the EPI2ME portal (http://epi2me.nanoporetech.com), updates can be found on the Software page.
- If there is a critical update available, a pop-up message will appear when the EPI2ME Agent is launched. You will be required to download the new version to continue using the software.
For non-critical updates, a pop-up will appear recommending an update, but with the option to skip installing the new version of the Agent.
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Close any EPI2ME Agents open on the host computer.
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Run the installer.
Contact your local IT administrator if the download is quarantined by your antivirus software.
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Start the EPI2ME Agent by clicking on the desktop shortcut.